We are committed to deliver the best made, best fit and highest performing safety footwear every time. And we stand behind that promise. After all, when it comes to quality, we never compromise.

All products are warranted for six(6) months from the date of purchase against defective workmanship and manufacturing defects when used under normal conditions and for the purpose the product was intended.

• We will accept any new unworn product in the original box for the first 7 days from the date of purchase.
• Shoes will replace if the sole bond has failed locally.
• Shoes will replace if the sole is broken locally.
• Shoes will replace if the shape of the steel toe is changed by an impact and compression accident (Below 200 J).
• Exchange will be used only after receipt and inspection of worn or damaged goods.
• No exchange will be given on discontinued or closeout footwear.
• All footwear must be returned freight prepaid and must be accompanied by the original sales receipt with purchase order number.

Zim Safety shall have no obligation or liability to replace the footwear for damages or problems such as: 1. Any damages in leather part, inner and outer lining part, stitching, laces and clips after wearing. 2. Any damages due to wear and tear. 3. Failure to adequately maintain the product, including proper cleaning and conditioning. 4. Products returned beyond the applicable warranty period, or used other than in the manner intended. 5. Damage caused by accident or chemical, acid splash, burn or other foreign body contamination. 6. Sole or upper showing extensive, misuse or abusive wear. 7. Sole or upper cut, punctured, or showing excessive abrasion and Stiff upper, due to leather being wet and drying too rapidly. Product warranty void if any of above points found.